Last updated: 31 March 2026
Who This Guide Serves
- Active-duty service members and Guard/Reserve personnel who must travel for substance use or mental health care that is unavailable on base.
- Retirees, dependents, and TRICARE Young Adult enrollees evaluating in-network residential or partial hospitalization options nationwide.
- Veterans with dual TRICARE/VA eligibility coordinating VA Community Care authorizations alongside TRICARE regional contractors.
- Command teams, case managers, and family advocates documenting medical necessity and travel waivers while honoring HIPAA/42 CFR Part 2.
Quick Navigation
- Pre-Authorization Checklist
- Booking Travel Under TRICARE
- When the VA or Service Branch Pays
- Coverage Differences by Region
- Special Rules for Dependents and Young Adult Plans
- Veteran-Specific Travel Support
- What to Pack and Document Before Departure
- Aftercare, Follow-Up, and Reimbursement
Pre-Authorization Checklist
- Medical Necessity Letter (MNL): Spell out DSM-5 diagnosis, prior level of care, and why no local facility can meet the need.
- Command/PCM Endorsement: Active-duty members usually need a DD Form 689 or service-specific memo authorizing TDY for treatment.
- Facility Credentials: Confirm the destination holds a TRICARE facility agreement plus state licensure; attach proof to the packet.
- Travel Order Number: Finance teams cannot reimburse mileage/airfare without an order number or Authorizing Official signature.
- HIPAA-Compliant ROI: Secure releases so the facility can coordinate with command liaisons without sharing protected therapy notes.
Booking Travel Under TRICARE
- Prime / Prime Remote: Mileage or airfare is typically covered when the nearest appropriate facility is >100 miles away. Save e-tickets, boarding passes, and mileage logs.
- Select: Reimbursement only applies when the regional contractor pre-approves travel. Otherwise, members pay upfront and file for partial reimbursement.
- Network Lodging: Many partner hotels understand 42 CFR Part 2 clauses. Confirm nightly rates stay within locality per diem caps.
- Escort Policy: Escorts for minors or high-acuity patients must be approved on the same order; note whether they are guardians or command escorts.
When the VA or Service Branch Pays
Some beneficiaries leverage VA Community Care or branch-specific programs to fund transportation:
- VA Community Care: Veterans can route inpatient stays through VA but still request TRICARE reimbursement for transportation when VA lacks resources.
- Air Force DDRP: Uses AF Form 988 for emergency leave and requires a commander memo for travel days beyond treatment.
- Army ASAP: Orders are coded “ASAP Duty Travel,” triggering per diem but not rental cars without G1 authorization.
- Navy/Marine SARP: NAVMED often books via SATO; members must still retain incidental receipts.
- Coast Guard: Commandant Instruction 1000.6 governs referrals and typically authorizes GTC airfare.
Coverage Differences by Region
| Region | Contractor | Travel Considerations |
|---|---|---|
| East | Humana Military | Requires a Letter of Authorization uploaded to the beneficiary portal before tickets are purchased; reimburses mileage at the IRS rate. |
| West | Health Net Federal Services | Uses “Travel Benefit Request” forms and prefers contracted lodging partners to control costs. |
| Overseas | International SOS | Only authorizes travel when in-country care is unavailable; often requires simultaneous embassy notification. |
Special Rules for Dependents and Young Adult Plans
- TRICARE Young Adult (Prime): Travel costs piggyback on the sponsor’s command approval—no reimbursement without validated dependency status.
- TRICARE Young Adult (Select): Functions like a commercial PPO. Members pay first, then submit DD Form 1351-2 with itemized receipts.
- Dependents of Deployed Members: Rear detachment or command ombudsman can sign travel letters when the sponsor is unavailable.
Veteran-Specific Travel Support
- Beneficiary Travel (VA Form 10-3542): Covers mileage and commercial transport for community care appointments.
- Highly Rural Travel Pay: Provides additional reimbursement for veterans living more than 40 miles from the nearest VA facility.
- Caregiver / Family Support: VA can cover caregiver travel when documented; TRICARE may reimburse if the caregiver is also the sponsor.
What to Pack and Document Before Departure
- Government ID, insurance cards, referral and authorization letters.
- Medication list signed by the prescribing provider—no photos of pill bottles.
- Recent lab work, assessments, and any court orders mandating treatment.
- Contact sheet for the command duty officer, DEERS support, and facility intake leads.
Aftercare, Follow-Up, and Reimbursement
- Discharge Summary: Ensure the facility sends a HIPAA-compliant summary to the PCM and uploads it to the Zoho DATEP folder.
- Travel Voucher: File DD Form 1351-2 (or service equivalent) within five business days with e-tickets, hotel folios, and mileage logs.
- Follow-On Care: Schedule telehealth or local outpatient visits before returning to duty and log them inside Zoho Projects Wave 2 tasks.
- Command Notification: Send a third-person readiness update to the command—focus on availability, not therapy details.