Privacy Policy

Development revision for client and legal review before production publication.

Who we are

TriCareRehabs.com is an independent educational, referral, and helpline service. It is not a treatment provider and is not affiliated with or administered by TRICARE or a government agency.

Information you choose to provide

You may choose to provide contact information and details about your inquiry through a website form, email, or phone call. Avoid providing unnecessary sensitive information. Calls to the referral helpline are answered by South Shores Recovery, a treatment provider, and information shared during a call is handled by the answering provider under its applicable policies and legal obligations.

Website and device information

The site and its service providers may receive technical information such as IP address, browser and device type, referring page, pages viewed, approximate location derived from network information, and cookie or analytics data where enabled.

How information may be used

• To respond to an inquiry and discuss potential provider or benefits-verification options.
• To operate, secure, maintain, and improve the website and helpline experience.
• To measure site performance and understand how visitors use the site.
• To meet applicable legal, security, fraud-prevention, and recordkeeping obligations.

Sharing and service providers

Information may be shared with the treatment provider answering the helpline, a provider a visitor asks to contact, or vendors supporting website hosting, communications, analytics, security, or administration. Information may also be disclosed when required by law or necessary to protect rights and safety.

Embedded content and external links

Pages may include maps, videos, forms, or links operated by third parties. Those services may collect information under their own privacy policies. TriCareRehabs.com does not control external websites.

Retention and security

Information may be retained as reasonably necessary for the purposes described above and applicable obligations. Reasonable safeguards may be used, but no website, email, form, or telephone system can guarantee absolute security or confidentiality.

Your choices

You may choose not to submit a form and may contact TRICARE or providers directly. Browser settings can be used to control certain cookies. Privacy requests or questions may be sent to [email protected].

Emergency information

This website and its forms are not emergency or crisis services. Call 911 for an immediate emergency or call or text 988 for crisis support.

Policy updates

This policy may be revised when site practices or legal requirements change. The production version should display its effective date after final client and legal approval.